FAQ

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Do you offer free shipping?

Yes! We offer free shipping on all orders across India, with no minimum order value required.

How long will it take to receive my order?

Because every item is made to order, our timeline is split into two parts:

  • Production Time: 3–4 business days (Mon-Fri) including print, stitch, quality check and Secure packaging.
  • Shipping Time: 5–7 business days (Mon-Fri)
  • Total Estimated Delivery: 8–11 business days(Mon-Fri) from the date you place your order. See more here.

How can I track my order?

Tracking details are emailed after shipment. Tracking may take up to 24 hours to activate. You can track your order directly to the courier's website or on our order tracking page.

Can I return an item if I change my mind or don't like the style?

As a made-to-order business, every item is uniquely manufactured just for you. Therefore, we do not accept returns for "change of mind" or personal taste preferences.

What if I ordered the wrong size?


We understand fit can be tricky! We offer size exchanges for T-shirts, sweat shirts within 10 days of delivery.

Note: Since we have to manufacture a brand new item for you, a flat ₹150 exchange fee applies to cover reverse pickup and reshipping. For more info, visit our retrun and refund policy.

What if I receive a damaged or incorrect product?

If you receive a damaged item or incorrect product, please contact us within 24 hours of delivery.

Please include:

  • Order number
  • Photos of item and packaging

We will review your case and arrange a replacement, refund, or suitable solution.

Is there any special requirement for personalized products?

Yes. Please enter the name or text you would like printed in the personalization text box located below the Quantity section before adding the product to your cart. Please double-check the spelling, capitalization, and any special characters before placing your order. Your item will be printed exactly as the text is submitted, and we may not be able to make changes once production begins.

What happens if I forget to enter my personalization details?

If the personalization text box located below the Quantity section at the personalized product page is left blank when placing your order, our team will contact you using the email or phone number provided to collect the required details before production begins.

How long do refunds take?

Once a refund is approved for a defective or incorrect item, it will be processed and credited to your original payment method within 10 business days.

Can I cancel my order?

Yes, You can cancel your order within 12 hours of placing it. After 12 hours, production begins, and cancellations are no longer possible.

If your question isn't covered in the FAQ above or you need further help, please contact us. We typically respond within 1 business day.