Terms of service

Last updated: February 24, 2026

OVERVIEW 

Stellaire ("we", "us", "company") operates the website stellaire.in, including all related information, content, features, tools, products, and services (collectively, the “Services”).

These Terms of Service (“Terms”) explain the rules, rights, and responsibilities that apply when you access or use our website, browse our store, place an order, communicate with us, or otherwise use our Services.

By visiting, accessing, or using our Services, you confirm that you have read, understood, and agreed to be bound by these Terms of Service as well as our Privacy, shipping, return & refund, billing terms, disclaimer and other policies referenced on this website. If you do not agree with these Terms, you should not use our Services.

Stellaire uses the Shopify platform to operate its online store and securely provide e-commerce services to customers.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence. If you allow minor dependents to use our Services through devices you own or manage, you accept responsibility for their activity.

To access or use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address, billing information, payment details, and shipping address.

You represent and warrant that the information you provide is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Accounts may not be transferred, sold, assigned, or licensed to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to present our products as accurately as possible in our online store. However, colors, textures, or product appearance may vary slightly depending on screen settings, lighting, and device display.

Product images are for illustrative purposes and actual products may vary slightly.

All the Stellaire products are made to order after a purchase is placed. This production method helps maintain quality and reduce unnecessary waste. As a result, slight variations in print placement, color tone, or fabric texture may occur.

All product descriptions, specifications, and availability are subject to change at any time without prior notice. We reserve the right to discontinue products or limit quantities offered to any individual, geographic region, or jurisdiction when necessary.

SECTION 3 – ORDERS

When you place an order, you are submitting an offer to purchase a product. Stellaire reserves the right to accept or decline any order at our discretion.

An order is considered accepted only after payment has been successfully processed and confirmation has been sent.

Please review your order carefully before submitting it. In many cases, cancellation may not be possible once the order enters processing or production.

If we need to cancel or modify an order, we will attempt to contact you using the email address, billing information, or phone number provided during checkout.

All purchases are subject to our Refund Policy and Shipping Policy.

You confirm that purchases are intended for personal or household use and not for resale or commercial distribution.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change at any time without prior notice.

All prices on our website are displayed in Indian Rupees (INR) and generally include applicable taxes unless stated otherwise. The final payable amount, including any taxes and shipping costs, will be clearly displayed during checkout before payment confirmation.

Prices shown in our online store may differ from prices offered on third-party marketplaces or promotional channels.

You agree to provide current, complete, and accurate billing and account information for all purchases. This includes updating your email address, payment details, and shipping information so that we can process your orders and contact you if necessary.

By submitting payment information, you confirm that:

  1. The payment details provided are accurate and complete
  2. You are authorized to use the payment method
  3. Your payment provider will honor the charges
  4. You will pay all charges including applicable taxes and shipping fees

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines shown on the website are estimates and are not guaranteed.

Delays may occur due to factors outside our control, including courier issues, logistics disruptions, weather conditions, customs processing, or other unforeseen events.

As made-to-order products, additional production time may be required before shipment.

Risk of loss or damage transfers to the customer once the order has been delivered to the shipping address provided during checkout.

Customers are responsible for providing accurate and complete shipping information.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through our Services, including trademarks, logos, product designs, text, graphics, images, videos, and website design elements, are the property of Stellaire or its licensors.

These materials are protected under applicable Indian and international intellectual property laws, including copyright and trademark laws.

You may use our Services only for personal and non-commercial purposes. You may not reproduce, distribute, modify, republish, transmit, or create derivative works from our content without prior written permission.

Unauthorized use of any materials from our website may violate intellectual property laws.

All rights not expressly granted are reserved by Stellaire.

SECTION 7 – OPTIONAL TOOLS

Our Services may provide access to tools or services operated by third parties. These tools are provided on an “as is” and “as available” basis. We do not monitor or control these tools and are not responsible for their functionality or availability. Any use of third-party tools is at your own risk and subject to the terms of the respective third-party provider.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. These links are provided for convenience only. We are not responsible for the content, accuracy, or policies of third-party websites. If you access external websites through our Services, you do so at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

All purchases made on this website are transactions directly between the customer and Stellaire .Shopify only provides the technology platform that powers this online store and does not sell or ship the products listed on this website. Shopify is not responsible for the products sold, order fulfillment, or customer service related to purchases made on this website.

SECTION 10 – PRIVACY POLICY

All personal information collected through our Services is governed by our Privacy Policy. Because the website is hosted on Shopify, certain information may also be processed by Shopify in order to operate the website and provide services such as secure checkout and payment processing. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit feedback, suggestions, reviews, or other content (“Feedback”), you grant Stellaire the right to use, modify, publish, or distribute such Feedback for business or promotional purposes. You represent that your Feedback does not violate any intellectual property rights or applicable laws. We reserve the right to remove any content that is unlawful, abusive, offensive, or violates these Terms.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping costs, or availability. We reserve the right to correct such errors and update information or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use our Services:

• For unlawful purposes
• To violate laws or regulations
• To infringe intellectual property rights
• To distribute malicious software
• To send spam or misleading information
• To impersonate another person or entity
• To interfere with website security or functionality

We may suspend or terminate accounts that violate these Terms.

SECTION 14 – TERMINATION

We reserve the right to terminate or suspend access to the Services if a user violates these Terms. Termination does not affect any outstanding payment obligations. Certain sections of these Terms will continue to apply after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free access to the Services. To the fullest extent permitted by law, Stellaire disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Stellaire shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services or products. Our total liability shall not exceed the amount paid for the product purchased.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Stellaire, its affiliates, employees, service providers, and partners from any claims, damages, or liabilities resulting from your use of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to remain valid and enforceable.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure by Stellaire to enforce any right or provision of these Terms shall not constitute a waiver of such rights. These Terms constitute the entire agreement between you and Stellaire regarding use of the Services.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our prior written consent. Stellaire may assign its rights or obligations under these Terms at its discretion.

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our Services shall be subject to the exclusive jurisdiction of the courts located in Ludhiana, Punjab, India.

SECTION 22 – HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting revised versions on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Customer Support :
Phone
+91 9501301857
Email
support@stellaire.in
Contact Form:
Here

Customer Service Hours:Monday to Friday: 9 AM to 7 PM
Time Zone: (GMT+05:30) Inxdia Standard Time
Response Time: We typically respond within 1 business day.